Help Center

Yes. Get your first verification at no cost. If you're satisfied, simply purchase credits and continue. No subscriptions, no minimums—just pay as you go.

There are no subscription plans or minimum commitments. Simply purchase credit and pay for the verifications you need. Pricing for each type of verification is simple and can be viewed here.

Credits are not refundable after purchase as they are intended for identity verification. However, we understand that situations may change.  If you have unused credits and no longer require them, you can contact our support team at support@wafi.cash. We will review your account history and may offer a prorated refund depending on your specific circumstances.

Unlike other identity verification platforms that simply check provided data, BIVE leverages AI-powered web crawling to gather deterministic proof from trusted third-party sources. This comprehensive approach not only verifies information but definitively confirms the authenticity of an identity, constantly improving with each new data point.

BIVE automates your identity verification process, freeing your compliance team to focus on high-value tasks. While BIVE handles the majority of verifications seamlessly, your team should review flagged cases or exceptions for further investigation. This exception-based workflow ensures efficient use of resources while maintaining robust compliance. We encourage you to monitor overall performance via the dashboard and provide feedback through the API or dashboard interface.

While BIVE is designed for high automation, in rare cases, a verification may return an "Unknown" result. This indicates that our automated checks couldn't reach a definitive conclusion. We provide detailed explanations and recommended actions to help you resolve these cases quickly. In most instances, providing additional information or requesting further details from your customer will lead to a conclusive result. Our support team is also available to assist with any "Unknown" cases you encounter.

BIVE goes beyond basic data checks. Our AI-powered platform crawls the web for deterministic proof from trusted sources, definitively confirming identities rather than simply verifying submitted information. This continuous learning approach ensures unparalleled accuracy and fraud prevention.